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Legal
Privacy Policy
We treat your personal information with the same care we treat your problems. Here's exactly how.
What we collect
Your name, contact details, billing information, and the details of cases you ask us to handle on your behalf.
Why we collect it
To act as your customer-service representative, manage your membership, and improve our service.
Who we share it with
Only the third-party companies you ask us to contact, our payment provider, and where legally required. Never marketing partners.
How we keep it safe
UK-based encrypted systems, strict staff access controls, and regular security review.
Your rights
Under UK GDPR you may request access, correction or deletion of your personal data at any time by emailing privacy@customercareline.uk.